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Job Title: User support technician

 

Employer: VIANNEY MOBILE LTD.

 

Job details

  • Location Grande Prairie, AB T8V 0V3
  • Work location On site
  • Salary $36.00 hourly / 30 to 35 hours per week
  • Terms of employment Permanent employment Full time
  • Starts as soon as possible
  • Vacancies: 1 vacancy

Languages: English

Education: College/CEGEP

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Who can apply for this job?

You can apply if you are:

  • a Canadian citizen
  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply

By email: jvneba@yahoo.com