Front desk agent

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Description

Employer – Empire Inn & Suites Red Deer

Job details
Location Red Deer, AB
Salary $16.50 / hour

Vacancies1 Vacancy
Terms of employment Permanent, Full time 40 hours/week

Start date As soon as possible
Employment conditions: Early morning, Morning, Day, Evening, Weekend, Night

Job requirements
Languages
English

Education
Secondary (high) school graduation certificate

Experience
No experience

Work Conditions and Physical Capabilities
Standing for extended periods, Fast-paced environment, Attention to detail

Personal Suitability
Organized, Effective interpersonal skills, Client focus, Excellent oral communication, Team player, Flexibility, Reliability, Dependability

Specific Skills
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Provide customer service, Assist clients/guests with special needs

Work Setting
Hotel, motel, resort

How to apply
By email
empirerd@shaw.ca

By mail
23 GASOLINE ALLEY EAST

RED DEER, AB

T4E 1B3

Job location
23 GASOLINE ALLEY EAST

Red Deer, AB

T4E 1B3

Job Categories: Hotel. Job Types: Full-Time.

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