2 Oct 2026
User Support Technician
- CYBERMETEORS
- Edmonton, Alberta, Canada
- Job ID : 220926
- Category : Information Technology
- Job Type : Full-Time
- Salary : $37.50 Hourly
- Anticipated Start Date : 2026-10-02
- Posting Date : 02 Oct 2026
- Expiry Date : 31 Mar 2027
Description
User Support Technician
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Relocation costs not covered by employer Willing to relocate
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
- MS Office MS Windows
Additional information
Security and safety
- Basic security clearance
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment Repetitive tasks Attention to detail
Personal suitability
- Efficient interpersonal skills Excellent oral communication Organized Team player Ability to multitask Time management Honesty
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
How to Apply
By Email:
hr@cybermeteors.ca
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