Customer Service Clerks Supervisor

NOTE: This job listing has expired and may no longer be relevant!

Description

Kim’s Mart, located in Moncton, NB, Canada. We are committed to delivering exceptional food and service, and we are currently seeking a Customer Service Clerks Supervisor to join our talented team.

Position: Customer Service Clerks Supervisor

Employer: 698075 NB Ltd. (o/a Kim’s Mart)

Location: 797 Mountain Road, Moncton, NB E1C 2R5 Canada

Vacancy: 1

Job Responsibilities:

• Supervise, coordinate, assign, and review the work of customer service clerks engaged in providing assistance to customers, handling transactions, and responding to inquiries
• Establish work schedules and procedures to ensure efficient store operations
• Resolve customer complaints and work-related issues in a professional and timely manner
• Train and mentor new employees on job duties and company policies
• Monitor and maintain the smooth operation of point-of-sale (POS) systems and arrange repairs when needed
• Prepare and submit daily, weekly, and monthly progress reports to management
• Ensure store policies and service standards are followed by the customer service team
• May occasionally assist with clerical or customer service tasks as needed

Requirements:

– Completion of a college or industry-related course in customer service or business administration is preferred

– Previous experience in a customer service or supervisory role is required

Working Conditions:

• Wage: $30.00 per hour (negotiable), plus 4% vacation pay
• Working hours:  30-40 hours per week (Full-time position)

How to Apply

How to Apply:

If you are ready to join our team, we invite you to apply by sending your resume and cover letter to kimsmartnb@gmail.com. Please note that only selected applicants will be contacted for an interview. We kindly request no phone calls.

Job Categories: Customer Service. Job Types: Full-Time.

No views yet

Apply for this Job