guest service representative

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Description

Holiday Inn Edmonton is seeking guest service representative

4485 Gateway Blvd NW
Edmonton, AB
T6H 5C3
Salary
17.68 hourly / 30 to 40 hours per Week
Terms of employment
Permanent employment
Full time

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
1 year to less than 2 years

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests’ departures, calculate charges and receive payments
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Additional information
Transportation/travel information
Public transportation is available
Benefits
Health benefits
Disability benefits
Health care plan
Paramedical services coverage

How to Apply

By email
grant.rice@whg.com

Job Categories: Hospitality & Tourism. Job Types: Full-Time.

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