User support technician

Description

Job Title: User support technician

Employer : Comncam Solutions Ltd.

Job details

• Location 4196 93 ST suite 201 Edmonton, AB T6E 5P5
• Work location On site
• Salary $37.50 hourly / 32 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Vacancies: 1 vacancy

Languages: English

Education: Bachelor's degree

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service

Additional information

Personal suitability

• Client focus
• Organized
• Team player
• Ability to multitask
• Time management

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply

By email

comncam.ca@gmail.com

By mail

4196 93 ST suite 201Edmonton, ABT6E 5P5

What you must include in your application:

• Cover letter

Job Categories: Tech. Job Types: Full-Time. Job expires in 179 days.

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