28 Jan 2021

User support technician

  • W3 Creatives – Posted by Employer
  • Mississauga, Ontario, Canada
  • Job ID : 18221
  • Category : Information Technology
  • Job Type : Full-Time
  • Salary : $32 Hourly
  • Anticipated Start Date : 2021-04-01
  • Posting Date : 28 Jan 2021
  • Expiry Date : 27 Jul 2021

NOTE: This job listing has expired and may no longer be relevant!

Description

Job requirements
Languages
English

Education
College/CEGEP

Experience
1 year to less than 2 years

Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Sound discrimination

Personal Suitability
Team player, Accurate, Excellent written communication, Initiative, Judgement, Excellent oral communication, Client focus, Organized, Effective interpersonal skills

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Provide business systems, network and Internet support to users in response to identified difficulties

Work Setting
Computer hardware or software retailer/wholesaler, Consulting firm

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How to Apply

By email w3creativesjobs@gmail.com

Job Categories: Information Technology. Job Types: Full-Time.

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