29 Jul 2026

Guest service Agent

  • Sutton Place Hotel Halifax
  • Halifax, Nova Scotia, Canada
  • Job ID : 217183
  • Category : Customer Service
  • Job Type : Full-Time
  • Salary : $19.6 Hourly
  • Anticipated Start Date : 2026-10-01
  • Posting Date : 29 Jul 2026
  • Expiry Date : 25 Jan 2027

Description

Investigate complaints and claims

Register arriving guests and assign rooms

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Process guests’ departures, calculate charges and receive payments

Maintain an inventory of vacancies, reservations and room assignments

Clerical duties (i.e. faxing, filing, photocopying)

Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Job Categories: Customer Service. Job Types: Full-Time. Job expires in 180 days.

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