User Support Technician

Description

Job Title: User Support Technician

Employer: Binary Consulting Inc.

Job details

• Location Edmonton, AB T6E 5H1
• Work location on site
• Salary $36.00 hourly / 30 to 35 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Vacancies:1 vacancy

Languages: English

Education: Bachelor’s degree

Experience: 1 year to less than 2 years

On site:  Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Respond to users experiencing difficulties with computer
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply

Direct Apply

By Direct Apply

Additional ways to apply

By phone

Between 03:30 PM and 06:00 PM

By E-mail: Director@binaryconsulting.ca

By Mail: #201 8763 51 Ave NW Edmonton AB T6E 5H1

Job Categories: IT – Support. Job Types: Full-Time. Job expires in 180 days.

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