5 Sep 2025

Information Service Coordinator

  • L’ OCA Quality Market – Posted by Employer
  • Sherwood Park, Alberta, Canada
  • Job ID : 195571
  • Category :
  • Job Type : Full-Time
  • Salary : $36-38 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 05 Sep 2025
  • Expiry Date : 05 Sep 2026

Description

 

We are looking for a well-experienced Information Service Coordinator for our company  L’ OCA Quality Market located at 340 Baseline Road, Sherwood Park, AB T8H 2N4, Canada.

 

No. of position: 02

 

Tasks and Responsibilities:

 

  • Oversee and coordinate front-of-house information processes, ensuring smooth flow of communication across phone, email, and digital channels.

  • Manage and update product information, pricing, and content across Shopify, Instacart, and other e-commerce/delivery platforms to ensure consistency with in-store details.

  • Execute and coordinate promotions, discounts, and limited-time offers across platforms in alignment with marketing and operational plans.

  • Assemble and analyze data on inquiries, sales trends, and online customer behavior; prepare periodic reports on inquiry volume, site performance, promotion ROI, and customer response times to support management decision-making.

  • Implement and monitor price changes across digital platforms, ensuring alignment with in-store pricing policies and compliance with brand standards.

  • Coordinate with the team to align information, inventory, and promotional details across all customer-facing channels.

  • Draft and distribute newsletters, promotional communications, and event notices in line with the company’s brand and customer engagement strategy.

  • Monitor guest, client, and community feedback (both in-store and online), identifying service gaps and recommending improvements to enhance the customer experience.

  • Manage and maintain internal information resources including contact directories, vendor lists, and workflow documentation for pricing, promotions, and site updates.

  • Train and support new team members on information systems, communication protocols, e-commerce workflows, and customer service standards.


 

Prerequisites:

Education: Bachelor's degree or equivalent experience

Experience & Skills: 1 year to less than 2 years of experience 

Language: English

 

Hourly Rate: $36.00 to $38.00 for 30 to 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

 

Benefits: 4 % Vacation Pay
Bonus

 
Total Views: 18

How to Apply

Please send your resume to the above location or Email at locamanagementrecruitment@outlook.com

Job Types: Full-Time. Job expires in 335 days.

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