8 Jul 2025

Office Administrator

Description

Communicating with the clients for their Travel bookings/Payment clearance.
Managing Call Escalations & Correspondence (emails, letters, Packages etc)
Preparing Monthly reports of productivity /Performance of team to Management & preparing Presentations/Proposals as assigned
Briefing teams about new Circulars/ Offers/ Deals from various service providers like Airlines/Hotels.
Booking management for the agency involves several key steps, focusing on understanding the needs of a diverse customer base, negotiating favorable terms, and ensuring smooth operations for both the travel agency and the airline.
Analyzing which destinations are most popular with Edmonton’s multicultural populations and identify the airlines that serve those routes.
Pricing and Discounts: Negotiate pricing that aligns with our agency’s budget and offers competitive rates to clients. Including group travel discounts, exclusive promotional fares and special offers.
Setting a Payment Terms: Setting a clear payment structure with Multiple Airlines for booking flights, including deposits, final payments, and refunds, if applicable.
Assisting company management in client account management and client communications.

Language of Work – English

Education requirement – College Diploma and/or Equivalent experience. Travel agency experience is an asset

Work Location- 9258 34a Ave NW,Unit 200, Edmonton AB-Physical presence is required

Employment type – Full Time/Permanent

Wage rate – $36.00/hr

Location – Edmonton AB

Start date: September 01, 2025

Total Views: 16

Apply with detailed resume at the following email

Job Categories: Administrative. Job Types: Full-Time. Job expires in 277 days.

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