Food Service Supervisor
- Tim Hortons – Posted by Employer
- Toronto, Ontario, Canada
- Job ID : 143876
- Category : Food Services
- Job Type : Full-Time
- Salary : $17.00-19.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 07 Feb 2024
- Expiry Date : 06 Feb 2025
Description
We are looking for a well experienced Food Service Supervisor to work in various shifts for Tim Hortons located at 77 King St. West, suite 0052C, Toronto, ON M5K 2A1, Canada.
No of Position: 03
Tasks and Responsibilities:
- People management leads by example and demonstrates the importance of treating every team member and Guest with respect
- Assists the Restaurant Manager in recruitment and retention strategies
- Reacts immediately to issues requiring attention during the shift
- Provides ongoing, specific direction to team members
- Encourages an exciting and fun work environment while motivating team members to meet goals
- Trains, orientates and monitors new team members, using PTS and feedback binder
- Reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)
- Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
- Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviours with team members
- Responds to Guest in a friendly manner while maintaining an appropriate sense of urgency
- Responds to Guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
- Assists in the running of company-wide incentive programs
- Operations management displays knowledge of and works in compliance with applicable legislation complies with and enforces all Tim Hortons operating standards
- Ensures that all product and packaging is properly merchandised and stocked
- Responsible for shift cash procedures
- Maintains operational efficiency through use of positioning charts
- Supervises team members to ensure primary and secondary duties are completed
- Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
- Keeps current on all new information on Portal or available through Town hall meetings
- Assists the Restaurant Manager in driving sales and transactions during their shift
- Monitors for, responds to and reports to restaurant management about unsafe acts and conditions
- Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
- Escalates to management any issues and or problems
Prerequisites:
Education: Some high school or equivalent experience.
Experience & Skills: 1 year to less than 2 years
Language: English
Physical:
- Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Hourly Rate: $ 17.00 to $ 19.00 per Hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay,
How to Apply
Please send your resume at above mentioned location or Email at resumes.cfsi@gmail.com
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