Hotel General Manager

Description

Title: Hotel general manager 

Company: Super8 Salmon Arm, 

Address: 2901 10th Ave NE, Salmon Arm, British Columbia, V1E 2S3

Wage: $44.00/ 35-40 Hours per week

Job type: Permanent/Full-time

No. of vacancies: 1

Start Date: As soon as possible

Languages: English

Education:   College/CEGEP

Experience: 1 year to less than 2 years

Job duties and responsibilities:

• Oversee all aspects of hotel operations, ensuring smooth and efficient functioning of all departments.
• Develop and implement hotel policies, procedures, and strategies to achieve financial and operational goals.
• Lead and manage the hotel's executive team, providing guidance and support to various department heads.
• Monitor financial performance, prepare budgets, and analyze financial reports to optimize revenue and control expenses.
• Maintain a strong focus on guest satisfaction, ensuring high-quality services and a positive guest experience.
• Develop and maintain relationships with key stakeholders, including guests, suppliers, and local authorities.
• Implement marketing and promotional strategies to attract guests and increase hotel visibility.
• Oversee sales and revenue management efforts to achieve occupancy and revenue targets.
• Ensure compliance with legal and regulatory requirements, including health and safety standards.
• Develop and maintain a positive work environment, fostering teamwork and employee satisfaction.
• Conduct regular staff meetings and provide training to improve employee skills and performance.
• Handle guest inquiries and concerns, resolving issues promptly and professionally.
• Review and negotiate contracts with suppliers and service providers to obtain competitive rates and improve hotel offerings.
• Monitor industry trends and competitor activities, making strategic adjustments as needed.
• Work closely with the hotel owner or management company to align on overall business objectives.
• Develop and execute plans for property maintenance and renovations to enhance the hotel's appearance and functionality.
• Participate in community events and engage in public relations activities to promote the hotel's positive image.
• Analyze guest feedback and implement improvements based on guest comments and suggestions.
• Foster a culture of continuous improvement, encouraging innovative ideas to enhance operations and guest experiences.
• Uphold the hotel's reputation and brand standards, ensuring consistent delivery of quality services.

Additional information

• Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding

Walking

• Personal suitability
• Punctuality
• Organized
• Reliability

How to Apply

By email

salmonarm125@gmail.com

Job Categories: Hospitality & Tourism. Job Types: Full-Time. Job expires in 364 days.

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