User Support Technician (NOC-22221)

Description

Job Title: User Support Technician (NOC-22221)

Employer Name: A-1 WIRELESS INC.

Location: Unit No. 4, 210 Brunel Road, Mississauga, Ontario L4Z 1T5

Job type: permanent, Full-time

Compensation: $29-30/Hour

Employment conditions: Early morning, Morning, Day, Evening, Shift

Number of vacancies: 3                                                                                            

Start date: As soon as possible.

Languages: English

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 1 to less than 7 months

Job Duties:

• Provides technical support to IT users.
• Advises users on how to resolve hardware and software problems.
• Installs and upgrades hardware, cables, operating systems and/or appropriate software.
• Refers more complex or intractable problems to appropriate IT professionals.
• Research possible solutions in user guides, technical manuals and other documents
• Maintains a log of work in progress, calls received, actions taken, and problems detected.
• Reports on commonly occurring queries to detect underlying problems.
• May supervise other technical support workers in this group.

Personal suitability:

• Accurate
• Client focus
• Initiative
• Judgement
• Organized
• Team player

How to Apply

hiring.a1wireless@outlook.com

Job Categories: Telecommunications. Job Types: Full-Time. Job expires in 241 days.

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