28 Nov 2023
User support technician
- MUNDAIR CONSULTING LTD. – Posted by waypoint.immigration@gmail.com
- Guelph, Ontario, Canada
- Job ID : 131344
- Category : IT – Support
- Job Type : Full-Time
- Salary : $36.26 Hourly
- Anticipated Start Date : 2024-03-28
- Posting Date : 28 Nov 2023
- Expiry Date : 26 May 2024
Description
Overview
Languages
English
Education
- College/CEGEP
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Total Views: 16 ,
No views yet