Tim Hortons Shift Supervisor

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Description

Job Title: Tim Hortons Shift Supervisor
Employer: Tim Hortons
NOC Code: 6311
Location: Brampton, Ontario
Company:
This position contributes to Tim Hortons success by assisting the store manager in executing store operations during scheduled shifts. This job is operational in nature and involves the supervision of team member activities on shift to ensure that standard around people, product, cleanliness, and Exception Guest Experience are fulfilled.
The Position:
We are welcoming individuals with a strong work ethic and a willingness to learn to join our expanding team! We are looking for shift supervisor to work in Night Shift!
Key Responsibilities:
People Management
– Leads by example and demonstrates the importance of treating every team member and guest with respect
– Reacts immediately to issues requiring attention during the shift
– Provides ongoing, specific direction to team members
– Reports to Management on team member performance
– Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
Hospitality Management
– Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
– Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
– Assists in the running of company-wide incentive programs
Operations Management
– Displays knowledge of and works in compliance with applicable legislation
– Complies with and enforces all Tim Hortons operating standards
– Ensures that all product and packaging is properly merchandised and stocked
– Responsible for shift cash procedures
– Maintains operational efficiency through use of positioning charts
– Supervises team members to ensure primary and secondary duties are completed
– Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
– Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
– Escalates to management any issues and or problems
We consider applicants without regard to race, color, creed, ancestry, origin, sex, sexual orientation, marital status and family status, handicap, or other protected status.
Job Types: Full-time
Salary: $15.00/hour
Preference will be given to Canadians, permanent residents, new immigrants, aboriginals, youth, older workers and people with disabilities who have the appropriate experience. Relocation Cost: Employer will pay the transportation expenses

How to Apply

Job Categories: Restaurant. Job Types: Full-Time.

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