Telemarketing Sales Supervisor

Description

Continental Communication Ltd. is an outsourced sales partner of a telecommunication company that provides a wide range of telecommunications products and services including internet access, Home phone, Cable and Mobility. We are currently looking for a full-time sales supervisor to join our team! 

• Position: Telemarketing Sales Supervisor
• Work Hours: 30 – 40 hrs per week (Day, Weekend, Flexible hours, Overtime may be required)
• Wage: $24.00
• Job Type: Full-time, Permanent
• Start date: ASAP
• Benefits: 4% vacation fee
• Work Location: 118-5725 agronomy road, Vancouver, BC V6T 1L9
   

Key duties and Responsibilities:

• Co-ordinate, assign and review the work of customer support representatives in the following duties: providing information and customer service
• Establish work priorities, delegate work to customer support representatives and ensure deadlines are met and procedures are followed
• Establish work schedules and co-ordinate activities with customer support representatives
• Conduct analyses and oversee operations related to sales, contracting and management processes
• Prepare reports regarding sales volumes and assemble data
• Resolve work-related problems and prepare and submit progress
• Co-ordinate and plan for sales and customer services
• Identify training needs and train workers in job duties and company policies
• Recruit and hire staff as needed
• May perform the same duties as workers supervised.

Requirements/Education and other requirements:

• Completion of secondary school
• Customer/Sales experience 1-2 years
• Organized, self-disciplined, motivated and able to work independently
• Interpersonal communication skills, communicate effectively both written and orally
• A strong commitment to a team culture, positive attitude
• Decisive and empowered
• Problem solve creatively

How to Apply

Interested candidates should send a cover letter and resume to continentalcommhiring@gmail.com.

Job Categories: Sales. Job Types: Full-Time. Job expires in 126 days.

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