22 Dec 2023
Technical support specialist – information technology (IT)
- Connexall – Posted by insta.recruitment01@gmail.com
- Toronto, Ontario, Canada
- Job ID : 136078
- Category : IT – Support
- Job Type : Full-Time
- Salary : $32.69 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 22 Dec 2023
- Expiry Date : 21 Dec 2024
Description
Overview
Vacancy = 1
Languages
English
Education
- College/CEGEP
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Personal suitability
- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
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How to Apply
By email
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