16 Jan 2024
IT Support Analyst
- Greatway Financial – Posted by foothillsimmigration
- Calgary, Alberta, Canada
- Job ID : 139797
- Category :
- Job Type : Full-Time
- Salary : $ Annually
- Anticipated Start Date : As soon as possible
- Posting Date : 16 Jan 2024
- Expiry Date : 15 Jan 2025
Description
Information technology (IT) support analyst
Employer details – Greatway Financial Inc
Job details
Location 1223 31 Ave NE Calgary, AB T2E 7W1
Salary
29.54 hourly / 40.00 hours per Week
Terms of employment
Permanent employment
Full time
Day, Morning
Starts as soon as possible
Benefits: Financial benefits
1 vacancy
Languages
English
Education
College/CEGEP
Experience
1 year to less than 2 years
Work setting
Consulting firm
Financial management/services
General office
Responsibilities/Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Supervision
No supervision responsibility
Experience and specialization
Computer and technology knowledge
IBM AS/400
Jira
Mainframe
MAC
Internet
Desktop applications
File management software
Multimedia software
Presentation software
Communication software
Programming software
Business diagram software
Mapping and data visualization software
Database software
Programming languages
Software development
Python
Data analysis software
MS Office
MS Windows
SQL
Spreadsheet
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sitting
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Benefits
Financial benefits
Group insurance benefits
Life insurance
Employment groups Help – Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada
Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen, a permanent or a temporary resident of Canada.
You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
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How to Apply
How to apply
Direct Apply
By applying directly on Job Bank (Direct Apply)
By email
greatwayfinjobs@gmail.com
By mail
1223 31 Ave NE
Calgary, AB
T2E 7W1
How-to-apply instructions
Here is what you must include in your application:
References attesting experience
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