Hotel front desk clerk

Description

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Handle wake-up calls
• Perform light housekeeping and cleaning duties
• Provide customer service

• Languages

  English

  Education

  • No degree, certificate or diploma

  Experience

  Experience an asset

How to Apply

By email

sgodfrey@qualityhotelclarenville.com

Job Categories: Hotel. Job Types: Full-Time. Job expires in 355 days.

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