24 Nov 2023
Front desk hotel clerk
- CEILIDH COUNTRY LODGE – Posted by hiringatccl369@gmail.com
- Baddeck, Nova Scotia, Canada
- Job ID : 130912
- Category : Admin-Clerical
- Job Type : Full-Time
- Salary : $16.00 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 24 Nov 2023
- Expiry Date : 23 Nov 2024
Description
16.00 hourly / 35 hours per Week
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
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How to Apply
By email
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