Front desk clerk (except hotel)

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide directory assistance

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player