ADMINISTRATIVE ASSISTANT

Responsibilities

Tasks

• Plan and control budget and expenditures
• Supervise other workers
• Train, direct and motivate staff
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Advise senior management
• Order office supplies and maintain inventory
• Negotiate collective agreements on behalf of employers or workers
• Plan, organize, direct, control and evaluate daily operations
• Arrange travel, related itineraries and make reservations
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews
• Supervise office and volunteer staff