Technical Support – Security Systems Analyst
- IVIRTUAL TECHNOLOGIES INC – Posted by Company
- Toronto, Ontario, Canada
- Job ID : 21578
- Category : IT – Support
- Job Type : Full-Time
- Salary : $30.00 Hourly
- Anticipated Start Date : 2021-10-02
- Posting Date : 30 Mar 2021
- Expiry Date : 26 Sep 2021
NOTE: This job listing has expired and may no longer be relevant!
Description
Job Title: Technical Support – Security Systems Analyst
Employer: IVIRTUAL TECHNOLOGIES INC
NOC: 2282
Location: Toronto, ON M6J 1C2
Job Type: Full-Time
Salary: $30.00/ hour
Position: 1
The responsibilities and expectations will include following:
- Collect, organize and maintain a problems and solutions log for use by the IT team for day to day and security related issues
- Participate in the redesign and implementation of applications and other software, mainly in the area of cyber security
- Provide technical support to the users via email and phone calls in response to technical issues
- Develop documentation in support of incident response processes and/or procedures
- Report common and repeat problems (trend analysis) to Management and propose process and technical improvements.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
- Work cross functionally with other internal groups (i.e.: Onboarding, Customer Success, and Services teams) to proactively identify opportunities to connect with customers and help them be more successful using the platform
- Reproduce, diagnose and resolve technical problems encountered by users
- Provide business security systems, network analysis and Internet support to users in response to identified difficulties
Employment requirements:
- College or other courses in computer programming or network administration or computer/system security
- Certification or training in the area of cyber security
- SSCP certification
- Hands-on work in office located in Toronto, Ontario
Experience requirements
- 7 Months to less than one year
We consider applicants without regard to race, color, creed, ancestry, origin, sex, sexual orientation, marital status and family status, handicap, or other protected status.
Preference will be given to Canadians, permanent residents, new immigrants, aboriginals, youth, older workers and people with disabilities who have the appropriate experience.
Relocation Cost: Employer will pay the transportation expenses
How to apply: hello@ivirtual.ca
How to Apply
if interested please email your resume at hello@ivirtual.ca
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