User Support Technician
- AUKFA INC. – Posted by firstname.lastname@example.org
- Markham, Ontario, Canada
- Job ID : 101446
- Category : IT – Support
- Job Type : Full-Time
- Salary : $35 Hourly
- Anticipated Start Date : 2023-06-01
- Posting Date : 18 May 2023
- Expiry Date : 17 May 2024
AUKFA INC. located at 7300 Warden Ave, Markham is hiring a User support technician with hourly rate of $35.00.
Proficiency in English
Over 2 years
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
File management software
Project management software
Work conditions and physical capabilities
Work under pressure
Attention to detail
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
How to Apply
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
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