18 May 2023

User Support Technician

  • AUKFA INC. – Posted by hiring.canadianjobs@hotmail.com
  • Markham, Ontario, Canada
  • Job ID : 101446
  • Category : IT – Support
  • Job Type : Full-Time
  • Salary : $35 Hourly
  • Anticipated Start Date : 2023-06-01
  • Posting Date : 18 May 2023
  • Expiry Date : 17 May 2024

Description

AUKFA INC. located at 7300 Warden Ave, Markham is hiring a User support technician with hourly rate of $35.00.

Job Requirements:
Languages
Proficiency in English

Education
College/CEGEP

Experience
Over 2 years

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision
5-10 people

Experience and specialization
Computer and technology knowledge
Android
File management software
Presentation software
Communication software
Project management software
Programming software
.NET
C++
MS Office
MS Windows
SQL
SharePoint
Visual Basic

Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail

Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player

How to Apply

By email

hiring.canadianjobs@hotmail.com

 

Who can apply to this job?

 

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Job Categories: IT – Support. Job Types: Full-Time. Job expires in 350 days.

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