9 Jun 2022

Technical support analyst – systems

  • 5centsCDN Inc. – Posted by insta.recruitment01@gmail.com
  • Edmonton, Alberta, Canada
  • Job ID : 57746
  • Category : Information Technology
  • Job Type : Full-Time
  • Salary : $40.11 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 09 Jun 2022
  • Expiry Date : 09 Jun 2023

Description

Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail

 Vacancies – 2

Ability to Supervise: 3-4 people

Personal Suitability

Accurate, Team player, Client focus, Organized, Initiative, Judgement

Job Duties:-

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Reproduce, diagnose and resolve technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • May supervise other technical support workers in this group.

How to Apply

 

By email

jobs@5centscdn.com

Job Categories: Information Technology. Job Types: Full-Time. Job Tags: Start Date: ASAP. Job expires in 346 days.

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