14 Jun 2022
Technical support analyst – systems
- Insta Software Solution Inc – Posted by insta.recruitment01@gmail.com
- Brampton, Ontario, Canada
- Job ID : 58213
- Category : Tech
- Job Type : Full-Time
- Salary : $30.25 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 14 Jun 2022
- Expiry Date : 14 Jun 2023
NOTE: This job listing has expired and may no longer be relevant!
Description
Languages
English
Education
College/CEGEP
Experience
1 year to less than 2 years
Vacancies 2
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail
Personal Suitability
Effective interpersonal skills, Accurate, Team player, Organized
Employment Groups: Youth, Newcomers to Canada
Job duties: –
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Emulate or reproduce technical problems encountered by users
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- May supervise other technical support workers in this group.
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How to Apply
By email
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