Customer service supervisor – retail

English

Secondary (high) school graduation certificate

1 year to less than 2 years

1 to 2 people

Bondable

Own transportation

Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Attention to detail

Various locations

Reliability, Flexibility, Organized, Team player, Accurate, Effective interpersonal skills, Client focus

Hire and train or arrange for training of staff, Order merchandise, Establish work schedules

Assign sales workers to duties, Authorize payments by cheque, Authorize return of merchandise, Sell merchandise, Prepare reports on sales volumes, merchandising and personnel matters, Resolve problems that arise, such as customer complaints and supply shortages, Supervise and co-ordinate activities of workers, Organize and maintain inventory

Retail business

Retail salespersons and sales clerks