4 Jun 2024

Night Supervisor – Hotel

  • The Bruce Hotel – Posted by TheBruceHotel
  • Stratford, Ontario, Canada
  • Job ID : 99148
  • Category : Hotel
  • Job Type : Full-Time
  • Salary : $21.70 Hourly
  • Anticipated Start Date : 2024-08-01
  • Posting Date : 04 Jun 2024
  • Expiry Date : 04 Jul 2024

NOTE: This job listing has expired and may no longer be relevant!


The Bruce is a place to learn, grow and excel.  Candidates dream big, arriving daily with passion, positivity and professionalism.  They recognize that luxury service has both rewards and rigors, and look to inspire the best in those around them.


TheBruce Hotel is a CAA/AAA 4-Diamond, boutique hotel set just steps from the world-renowned Stratford Festival Theatre. Set on six and a half acres, the Bruce Hotel offers unparalleled service in an elegant setting. 

Please find more information at https://www.thebruce.ca/hiring/

  • Coordinate, assign and review the work of hotel, motel and other accommodation services clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified.
  • Establish work schedules and procedures and coordinate activities with other work units or departments.
  • Resolve work-related problems and prepare and submit progress and other reports.
  • Hire and train staff in job duties, safety procedures and company policies.
  • Requisition supplies and materials.
  • Ensure smooth operation of computer systems, equipment, and machinery, and arrange for maintenance and repair work.
  • May perform the same duties as workers supervised.


In addition to the daily responsibilities, the candidate will meet the following standards.

  • Professional, articulate, friendly, and punctual.
  • Possesses and exhibits the drive to provide exceptional service with a high level of attention to detail while adhering to The Bruce Hotel’s CAA/AAA 5 Diamond Standards.
  • Flexible hours are required (evenings, weekends, holidays).
  • Must have 4 years of supervisory experience in customer service.
  • Must be able to stand for 8 hours; bend, push, pull; lift 50 lbs.
  • Professional appearance appropriate for a luxury hotel.


  • Able to work at a rapid pace while maintaining attention to detail; ability to multitask.
  • Skilled in time management.
  • Must work well in a team environment.
  • High level of communication skills to provide pleasant interaction with team members and guests.
  • Managing and developing team members to achieve team objectives, and lead by example.
  • Follow and execute training as required for new and existing team members.
  • Using best judgment, decide in lieu of management as required.


  • Must exhibit an excellent service attitude and be willing to go out of their way to accommodate guests and exceed their expectations.
  • Must be flexible and able to adjust to meet the changing needs of guests.
  • Must maintain a high level of professionalism and communicate effectively.
  • Must show enthusiasm for the job, the hotel, and the team.
  • Must be considerate, patient, and willing to help fellow employees.
  • Should demonstrate a positive self-image coupled with a commitment to personal growth and development.
  • Must be able to tolerate pressure and work calmly and efficiently during busy times.
  • Possess the highest work ethics, personal morals, and honesty beyond reproach.



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How to Apply

Apply through the listing or send resume to thebrucehotel@gmail.com

Job Categories: Hotel. Job Types: Full-Time.

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