Operations officer – Administration

• Respond to inquiries via email, telephone, and in-person; relay calls and messages promptly and accurately.
• Manage and train office staff if required.
• Prepare, input, edit, and proofread correspondence, invoices, reports, and other documents from dictation and handwritten notes.
• Schedule and confirm appointments and meetings for management, ensuring effective time management.
• Order and maintain office supplies, managing inventory to ensure availability while minimizing waste.
• Establish and implement office procedures to enhance operational efficiency.
• Greet visitors, assess their needs, and direct them to the appropriate personnel.
• Record and prepare minutes for meetings, ensuring accurate documentation of discussions and decisions.
• Compile data, statistics, and other information to support various research activities as needed.
• Resolve administrative inquiries and issues, maintaining organized office documents and correspondence.
• Manage daily workflow, ensuring tasks are completed on time and deadlines are met.
• Set up and maintain both manual and electronic filing systems to track monthly sales and employee schedules.
• Monitor incoming and outgoing mail and emails; facilitate communication between departments and external organizations.
• Coordinate the retrieval and dispatch of packages as required.

    Requirements/Education and other requirements

• Completion of secondary school required, college diploma in business or public administration is preferred.
• 1-2 years of experience in a related field required
• Organized, self-disciplined, motivated and able to work independently
• Interpersonal communication skills, communicate effectively both written and orally
• A strong commitment to team culture, positive attitude
• English required