Office Coordinator

Description

• Preparing and signing a contract with airlines for the agency involves several key steps, focusing on understanding the needs of a diverse customer base, negotiating favorable terms, and ensuring smooth operations for both the travel agency and the airline.
• Analyzing which destinations are most popular with Calgary’s multicultural populations and identify the airlines that serve those routes.
• Pricing and Discounts: Negotiate pricing that aligns with our agency’s budget and offers competitive rates to clients. Including group travel discounts, exclusive promotional fares and special offers for the Multi culture travel world only.
• Setting a Payment Terms: Setting a clear payment structure with Multiple Airlines for booking flights, including deposits, final payments, and refunds, if applicable.
• Setting targets/ Goals for different teams & motivating them to achieve it
• Communicating with the Corporate clients for their Travel bookings/Payment clearance/Disputes
• Managing Call Escalations & Correspondence (emails, letters, Packages etc)
• Preparing Monthly reports of productivity /Performance of team to Management & preparing Presentations/Proposals as assigned
•  Briefing teams about new Circulars/ Offers/ Deals from various service providers like Airlines/Hotels.
• Handling visitors, coordinating meetings, Appointments.

Language of Work – English

Education requirement – College Diploma and/or Equivalent experience

Work Location-Calgary AB-Physical presence

Employment type – Full Time/Permanent

Wage rate – $36.00Per Hour Work

Location – Calgary AB Expected

Start date: April 01, 2025

How to Apply

Apply with detailed resume at the following email

recruitment.yyc@gmail.com

Job Categories: Administrative. Job Types: Full-Time. Job expires in 301 days.

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