night auditor

4485 Gateway Blvd NW

Edmonton, AB 

T6H 5C3

Languages

English

 

Education

Secondary (high) school graduation certificate

 

Experience

1 year to less than 2 years

 

Work setting

Hospitality industry, Staff accommodation available, Hotel, motel, resort, Remote location, Willing to relocate

 

Personal suitability

Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Judgement, Organized, Reliability, Team player

 

Computer and technology knowledge

Multi-line switchboard, Word processing software, Spreadsheet, Internet

 

Tasks

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs, Handle wake-up calls, Perform light housekeeping and cleaning duties, Provide customer service

 

Security and safety

Bondable, Criminal record check

 

Work conditions and physical capabilities

Attention to detail, Fast-paced environment, Standing for extended periods, Work under pressure