26 Jun 2020

Help Desk Technician

  • Zycom Technology Inc. – Posted by westway123
  • Kingston, Ontario, Canada
  • Job ID : 11946
  • Category : IT – Support
  • Job Type : Full-Time
  • Salary : $21 Hourly
  • Anticipated Start Date : 2020-09-08
  • Posting Date : 26 Jun 2020
  • Expiry Date : 23 Dec 2020

Description

Languages: English

Education: 1 or 2- years College, CEGEP or other non-university certificate or diploma. A+ Certification.

Requirements
• Accurate
• Effective interpersonal and oral communication skills
• Excellent oral communication
• Client focus
• Basic computer skills: Microsoft Office, keyboarding skills, etc.

Duties
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions.
• Determine the best solution based on the issue and details provided by customers.
• Organize and maintain a problems and solutions log for the use of other technical support staff.
• Performing troubleshooting

How to Apply

Apply with your CV on mikelucas@zycomtec.com

Job Categories: IT – Support. Job Types: Full-Time. Job expires in 170 days.

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