General Manager

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Description

Immediate Response Service is a licensed security firm by the ministry of community safety & correctional services, with over 10 years of security guard & private investigator industry experience we have managed to grow quickly; known for exceptional customer service, training, and custom solutions for our clients.

The General Manager is primarily responsible for the growth and profitability of the business and retention of existing accounts through excellent service delivery

DUTIES:

• Ensure that Immediate Response Service is providing quality service to our clients and that these accounts are operated in a manner consistent with established policies, contracts, and applicable laws.  Maintain an active, strong client relations program by making frequent personal visits to discuss any problems or recommendations for the improvement of service provided.
• Lead sales team in building relationships with business clients and manage negotiations of sales contracts
• Provide direct supervision, guidance, and support of office personnel including recruitment, training, scheduling, corrective actions, and adherence to company policy.
• Negotiate terms and condition of new and existing agreements and seek required
• Corporate approvals for non-standard agreements
• Assess client's relevant skill strengths and development need
• Determine staffing requirements
• Advise job applicants on employment requirements and terms and conditions of employment
• Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning
• Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions
• Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
• Authorize and organize the establishment of major departments and associated senior staff positions
• Allocate material, human and financial resources to implement organizational policies and programs
• Co-ordinate the work of regions, divisions or departments, Establish objectives for the organization and formulate or approve policies and programs
• Administrators of Elementary and Secondary Education Specific Skills
• Direct or supervise the recruitment, training, and evaluation

SKILLS:

• Ability to Supervise more than 20 people
• Work Conditions and Physical Capabilities
• Must be able to work in fast-paced environment
• Additional Skills
• Work under pressure, Tight deadlines Attention to detail, large workload, Personal Suitability
• Excellent oral communication, Excellent written communication, Team player, Flexibility, Organized

AREA OF SPECIALIZATION:

• Business methods analysis, Reports and records, Management, Customs services, Project management
• Area of Work Experience
• MS Excel, MS Access, MS Office, MS Windows, MS Word, MS Outlook, MS PowerPoint
• Major Work Area
• Supervision
• Specialization/Experience (Business sales and services)
• Negotiation

SALARY: $105,000.00 to $115,000.00 / year (To be negotiated)

Vacancy: 1

Permanent employment, Full time

32 to 44 hours / week

Benefits: Dental benefits

EDUCATION:

Bachelor's degree or equivalent experience

EXPERIENCE:

3 years to less than 5 years

Job Categories: Business Development. Job Types: Full-Time.

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