11 May 2023

Food Service Supervisor (62020)

  • Wendy’s – Posted by IIBC
  • Fort St. John, British Columbia, Canada
  • Job ID : 100293
  • Category : Restaurant
  • Job Type : Full-Time
  • Salary : $18 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 11 May 2023
  • Expiry Date : 10 May 2024


Company Operating Name: Wendy's


Business Address: 9827 Alaska Road Fort St John, BC V1J 1A6


Website: https://locations.wendys.com/canada/bc/fort-st-john/9827-alaska-road


Title of position: Food Service Supervisor (62020)


Number of Positions: 2


Starting Immediately


Terms of Employment: Full Time Permanent


Wage: 18 Hourly


Hours (each week): 32


Language Requirements: English


Job Duties:

As a Shift Manager, you will be responsible for assisting in the execution of daily operations activities. The following provides an

overview of the basic responsibilities of a Shift Manager; however, with each certification, you will be qualified and expected to

provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be

responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities,

including performing as the Ops Leader. See certification position descriptions below.

General Responsibilities:

1. Train, monitor and reinforce food safety procedures to crew members.

2. Act as Cash Manager as needed, including setting up cash register(s) at opening and verifying cash at close.

3. Perform a walk-thru to ensure the restaurant is ready to open/close and/or rush-ready.

4. Work with the Restaurant Management team to train, develop and communicate with crew members and Team Trainers

through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes


5. Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and

procedures to “Delight Every Customer”.

6. Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe,

efficient and professional environment for customers and other employees.

7. Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in

maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service


8. Follow up and ensure resolution of VOC issues as needed.


Job Requirements:


-Team Player

-Ability to multi-task while maintaining composure and giving sound advice and direction.

Must be able to take direction, give direction, work well in a team environment and have a

strong customer orientation focus. Must exhibit professionalism, composure, and discretion

when expediting or resolving all customer-related concerns and issues.

-Ability to work, concentrate and perform duties accurately in a fast-paced environment that

may involve noise and hot/cold temperatures or other elements. Must be able to stand for

prolonged periods of time. The position requires the use of a headset. Frequent lifting and

carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and

stooping are involved.

-Must have or be willing to obtain ServSafe certification by end of training



Work Experience:

6 months or more of restaurant, retail, customer service focused, or equivalent experience


secondary school considered an asset


Location(s) of Work:

9827 Alaska Road

Fort St John, BC 


Benefits Package (if applicable):



How to Apply

Send your resume to HR-ZVL-BC@OUTLOOK.COM with subject: Food Service Supervisor

Job Categories: Restaurant. Job Types: Full-Time. Job expires in 344 days.

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