9 Apr 2021

Food service supervisor

  • Tim Hortons – Posted by Employer
  • Toronto, Ontario, Canada
  • Job ID : 22154
  • Category : Food Services
  • Job Type : Full-Time
  • Salary : $16-17 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 09 Apr 2021
  • Expiry Date : 09 Apr 2022




We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 657 University Avenue Toronto, ON M5G 2C4, Canada.


No. of Position :02





people management

  • Leads by example and demonstrates the importance of treating every team member and Guest with respect


  • assists the Restaurant Manager in recruitment and retention strategies


  • reacts immediately to issues requiring attention during the shift


  • provides ongoing, specific direction to team members


  • encourages an exciting and fun work environment while motivating team members to meet goals


  • trains, orientates and monitors new team members, using PTS and feedback



  • reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team
  • member performance (positive or negative)


  • assists in ensuring optimal team member coverage at all times and works various
  • positions during busy periods to maintain optimal service levels through demonstrated floor leadership


Hospitality management:


  • Leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviors with team members


  • responds to Guest in a friendly manner while maintaining an appropriate sense
  • of urgency


  • responds to Guest service complaints in a timely manner, resolving problems and
  • turning potentially negative situations into positive situations


  • assists in the running of company-wide incentive programs


Operations management:


  • displays knowledge of and works in compliance with applicable legislation


  • complies with and enforces all Tim Hortons operating standards


  • ensures that all product and packaging is properly merchandised and stocked


  • responsible for shift cash procedures


  • maintains operational efficiency through use of positioning charts


  • supervises team members to ensure primary and secondary duties are completed


  • ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)


  • keeps current on all new information on Portal or available through Town hall
  • meetings


  • assists the Restaurant Manager in driving sales and transactions during their shift


  • monitors for, responds to and reports to restaurant management about unsafe acts and conditions


  • completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)


  • escalates to management any issues and or problems





Education:                                High school or equivalent.

Experience & Skills:                 1 year to less than 2 years of experience in food industry




  • Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
  • Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.


Hourly Rate: $ 16 to $ 17 per Hour for 30 to 40 Hours per week


Benefits:          4% Vacation Pay


Starting Date: As soon as possible


Terms of Employment: Fulltime and permanent






How to Apply

Please send your resume at above mentioned location or Email at timhortonsjobposting@gmail.com

Job Categories: Food Services. Job Types: Full-Time. Job expires in 327 days.

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