Food service supervisor
- Tim Hortons – Posted by Employer
- Toronto, Ontario, Canada
- Job ID : 22154
- Category : Food Services
- Job Type : Full-Time
- Salary : $16-17 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 09 Apr 2021
- Expiry Date : 09 Apr 2022
NOTE: This job listing has expired and may no longer be relevant!
Description
We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 657 University Avenue Toronto, ON M5G 2C4, Canada.
No. of Position :02
TASKS AND RESPONSIBILITIES:
people management
- Leads by example and demonstrates the importance of treating every team member and Guest with respect
- assists the Restaurant Manager in recruitment and retention strategies
- reacts immediately to issues requiring attention during the shift
- provides ongoing, specific direction to team members
- encourages an exciting and fun work environment while motivating team members to meet goals
- trains, orientates and monitors new team members, using PTS and feedback
binder
- reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team
- member performance (positive or negative)
- assists in ensuring optimal team member coverage at all times and works various
- positions during busy periods to maintain optimal service levels through demonstrated floor leadership
Hospitality management:
- Leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviors with team members
- responds to Guest in a friendly manner while maintaining an appropriate sense
- of urgency
- responds to Guest service complaints in a timely manner, resolving problems and
- turning potentially negative situations into positive situations
- assists in the running of company-wide incentive programs
Operations management:
- displays knowledge of and works in compliance with applicable legislation
- complies with and enforces all Tim Hortons operating standards
- ensures that all product and packaging is properly merchandised and stocked
- responsible for shift cash procedures
- maintains operational efficiency through use of positioning charts
- supervises team members to ensure primary and secondary duties are completed
- ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
- keeps current on all new information on Portal or available through Town hall
- meetings
- assists the Restaurant Manager in driving sales and transactions during their shift
- monitors for, responds to and reports to restaurant management about unsafe acts and conditions
- completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
- escalates to management any issues and or problems
Prerequisites:
Education: High school or equivalent.
Experience & Skills: 1 year to less than 2 years of experience in food industry
Physical:
- Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Hourly Rate: $ 16 to $ 17 per Hour for 30 to 40 Hours per week
Benefits: 4% Vacation Pay
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
How to Apply
Please send your resume at above mentioned location or Email at timhortonsjobposting@gmail.com
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