Food Service Supervisor

Description

We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 2571 St. Clair Avenue West Toronto, ON M6N 4Z5, Canada. You may be required to work at the various locations within the area. 

No. of Position :05

Tasks And Responsibilities:

 

• People management leads by example and demonstrates the importance of treating every team member and Guest with respect

 

• Assists the Restaurant Manager in recruitment and retention strategies

 

• Reacts immediately to issues requiring attention during the shift

 

• Provides ongoing, specific direction to team members

 

• Encourages an exciting and fun work environment while motivating team members to meet goals

 

• Trains, orientates and monitors new team members, using PTS and feedback binder

 

• Reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)

 

• Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

 

• Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviors with team members

 

• Responds to Guest in a friendly manner while maintaining an appropriate sense of urgency

 

• Responds to Guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations

 

• Assists in the running of company-wide incentive programs

 

• Operations management displays knowledge of and works in compliance with applicable legislation complies with and enforces all Tim Hortons operating standards

 

• Ensures that all product and packaging is properly merchandised and stocked

 

• Responsible for shift cash procedures

 

• Maintains operational efficiency through use of positioning charts

 

• Supervises team members to ensure primary and secondary duties are completed

 

• Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)

 

• Keeps current on all new information on Portal or available through Town hall meetings

 

• Assists the Restaurant Manager in driving sales and transactions during their shift

 

• Monitors for, responds to and reports to restaurant management about unsafe acts and conditions

 

• Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)

 

• Escalates to management any issues and or problems

 

 

Prerequisites:

 

Education:                                           High school or equivalent.

Experience & Skills:                         1 year to less than 2 years of experience in food industry

Language:                                            English

 

Physical:

 

• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

 

Hourly Rate: $ 17.20 to $ 20.00 per Hour for 30 to 40 Hours per week

 

Starting Date: As soon as possible

 

Terms of Employment: Fulltime and permanent

How to Apply

Please send your resume at above mentioned location or Email at timhortonsjob1030@gmail.com

 

Job Categories: Food Services. Job Types: Full-Time. Job expires in 298 days.

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