5 Nov 2020

Food service supervisor

  • Tim Hortons – Posted by Employer
  • Toronto, Ontario, Canada
  • Job ID : 15152
  • Category : Food Services
  • Job Type : Full-Time
  • Salary : $16-17 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 05 Nov 2020
  • Expiry Date : 05 Nov 2021


We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 603 Davenport Rd Toronto, ON M5R 1L1, Canada

No. of Position :01


people management: leads by example and demonstrates the importance of treating every team member and Guest with respect
assists the Restaurant Manager in recruitment and retention strategies
reacts immediately to issues requiring attention during the shift
provides ongoing, specific direction to team members
encourages an exciting and fun work environment while motivating team members to meet goals
trains, orientates and monitors new team members, using PTS and feedback binder
reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)
assists in ensuring optimal team member coverage at all times and works various
positions during busy periods to maintain optimal service levels through demonstrated floor leadership
hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviours with team members
responds to Guest in a friendly manner while maintaining an appropriate sense of urgency
responds to Guest service complaints in a timely manner, resolving problems and
turning potentially negative situations into positive situations
assists in the running of company-wide incentive programs
operations management: displays knowledge of and works in compliance with applicable legislation
complies with and enforces all Tim Hortons operating standards
ensures that all product and packaging is properly merchandised and stocked
responsible for shift cash procedures
maintains operational efficiency through use of positioning charts
supervises team members to ensure primary and secondary duties are completed
ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
keeps current on all new information on Portal or available through Town hall meetings
assists the Restaurant Manager in driving sales and transactions during their shift
monitors for, responds to and reports to restaurant management about unsafe acts and conditions
completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
escalates to management any issues and or problems

Education: High school or equivalent.

Experience & Skills: 1 year to less than 2 years of experience in food industry

Language: English


Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Hourly Rate: $ 16 to $ 17 per Hour for 30 to 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

Benefits: 4% vacation pay,

How to Apply

Please send your resume at above mentioned location or Email at timhortonsjob1030@gmail.com

Job Categories: Food Services. Job Types: Full-Time. Job expires in 293 days.

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