Food service supervisor

NOTE: This job listing has expired and may no longer be relevant!

Description

We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 590 Keele Street Toronto, ONM6S 3E7, Canada.

No. of Position :02

TASKS AND RESPONSIBILITIES:

• People management leads by example and demonstrates the importance of treating every team member and Guest with respect
• Assists the Restaurant Manager in recruitment and retention strategies
• Reacts immediately to issues requiring attention during the shift
• Provides ongoing, specific direction to team members
• Encourages an exciting and fun work environment while motivating team members to meet goals
• Trains, orientates and monitors new team members, using PTS and feedback binder
• Reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)
• Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
• Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviours with team members
• Responds to Guest in a friendly manner while maintaining an appropriate sense of urgency
• Responds to Guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
• Assists in the running of company-wide incentive programs
• Operations management displays knowledge of and works in compliance with applicable legislation complies with and enforces all Tim Hortons operating standards
• Ensures that all product and packaging is properly merchandised and stocked
• Responsible for shift cash procedures
• Maintains operational efficiency through use of positioning charts
• Supervises team members to ensure primary and secondary duties are completed
• Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
• Keeps current on all new information on Portal or available through Town hall meetings
• Assists the Restaurant Manager in driving sales and transactions during their shift
• Monitors for, responds to and reports to restaurant management about unsafe acts and conditions
• Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
• Escalates to management any issues and or problems

Prerequisites:

Education:                                High school or equivalent.

Experience & Skills:                 1 year to less than 2 years of experience in food industry

Language:                                English

Physical:

• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Hourly Rate: $ 16.92 to $ 19 per Hour for 30 to 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

How to Apply

Please send your resume at above mentioned location or Email at timhortonsjob1030@gmail.com

Job Categories: Food Services. Job Types: Full-Time.

No views yet

Apply for this Job