Food service supervisor
- Tim Hortons – Posted by Employer
- Hamilton, Ontario, Canada
- Job ID : 91347
- Category : Food Services
- Job Type : Full-Time
- Salary : $16.92-18 Hourly
- Anticipated Start Date : As soon as possible
- Posting Date : 08 Mar 2023
- Expiry Date : 07 Mar 2024
NOTE: This job listing has expired and may no longer be relevant!
Description
We are looking for a well experienced food service supervisor to work in various shifts for Tim Hortons located at 1341 Upper James St. Hamilton, ON L9C 3B3, Canada
No. of Position :03
TASKS AND RESPONSIBILITIES:
- People management leads by example and demonstrates the importance of treating every team member and Guest with respect
- Assists the Restaurant Manager in recruitment and retention strategies
- Reacts immediately to issues requiring attention during the shift
- Provides ongoing, specific direction to team members
- Encourages an exciting and fun work environment while motivating team members to meet goals
- Trains, orientates and monitors new team members, using PTS and feedback binder
- Reports to Restaurant Owner, GM, Manager and /or Assistant Manager on team member performance (positive or negative)
- Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
- Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviours with team members
- Responds to Guest in a friendly manner while maintaining an appropriate sense of urgency
- Responds to Guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
- Assists in the running of company-wide incentive programs
- Operations management displays knowledge of and works in compliance with applicable legislation complies with and enforces all Tim Hortons operating standards
- Ensures that all product and packaging is properly merchandised and stocked
- Responsible for shift cash procedures
- Maintains operational efficiency through use of positioning charts
- Supervises team members to ensure primary and secondary duties are completed
- Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
- Keeps current on all new information on Portal or available through Town hall meetings
- Assists the Restaurant Manager in driving sales and transactions during their shift
- Monitors for, responds to and reports to restaurant management about unsafe acts and conditions
- Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
- Escalates to management any issues and or problems
Prerequisites:
Education: High school or equivalent.
Experience & Skills: 1 year to less than 2 years of experience in food industry
Language: English
Physical:
- Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Hourly Rate: $ 16.92 to $ 18 per Hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
How to Apply
Please send your resume at above mentioned location or Email at tims.laarfoods@gmail.com
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