Restaurant and Food Service Manager

Description

• Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service.
• Determine type of services to be offered and implement operational procedures.
• Recruit staff and oversee staff training.
• Set staff work schedules and monitor staff performance.
• Control inventory, monitor revenues and modify procedures and prices.
• Resolve customer complaints and ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate arrangements with clients for catering or use of facilities for banquets or receptions.

In addition to the daily responsibilities, the candidate will meet the following standards.

• Professional, articulate, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional service with a high level of attention to detail while adhering to The Bruce Hotel’s CAA/AAA 5 Diamond Standards.
• Flexible hours are required (evenings, weekends, holidays).
• Must have 1 – 2 years of experience in restaurant management.
• Must be able to stand for 8 hours; bend, push, pull; lift 50 lbs.
• Professional appearance appropriate for a luxury hotel.

Skills:

• Able to work at a rapid pace while maintaining attention to detail; ability to multitask.
• Skilled in time management.
• Must work well in a team environment.
• High level of communication skills to provide pleasant interaction with team members and guests.
• Managing and developing team members to achieve team objectives, and lead by example.
• Follow and execute training as required for new and existing team members.
• Using best judgment, decide in lieu of management as required.

Attitude:

• Must exhibit an excellent service attitude and be willing to go out of their way to accommodate guests and exceed their expectations.
• Must be flexible and able to adjust to meet the changing needs of guests.
• Must maintain a high level of professionalism and communicate effectively.
• Must show enthusiasm for the job, the hotel, and the team.
• Must be considerate, patient, and willing to help fellow employees.
• Should demonstrate a positive self-image coupled with a commitment to personal growth and development.

Benefits: Health Spending Account

Located at 89 Parkview Drive, Stratford, Ontario

How to Apply

Send all resumes to tpieterson@thebruce.ca; including all legal documents required to work in Canada and the location of where you permanently reside here in Ontario. 

Job Categories: Hotel. Job Types: Full-Time. Job expires in 76 days.

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