Administrative Assistant

Description

Oughtred Coffee & Tea Ltd. roasts and manufactures the highest quality coffee for our customers across Canada and the USA and act as wholesale suppliers of tea, syrups, milk alternatives and other allied products. Reporting to the CFO – the Administrative Assistant is responsible for managing all of the day-to-day office operations, supporting the CFO’s administrative activities, as well as providing outstanding customer service to our clients and suppliers and directing them to the corresponding area.

• Position: Administrative Assistant (NOC 13110)
• Work Hours:  40 hrs. per week
• Wage: $26.44 per hour
• Job Type: Full-time, Permanent
• Start date: ASAP
• Benefits: Disability Insurance, Dental Insurance, Extended Medical Insurance, 10 days of paid vacation Work Location: 7550 River Rd, suite 4,Delta, BC,V4G 1C8

Key duties and Responsibilities

• Answer phones, reply emails and return Messages
• Customer Service (fielding calls, orders, requests and complaints from customers)
• General Administrative Maintenance (maintaining current information for customer profiles, standard order cards, contact info, etc.
• Enter customer orders, post invoices and credit memos
• Organise orders according to company’s standard procedures for deliveries and ship outs
• Email customers for order confirmation or changes if any.
• Grocery Invoicing (turning Thrifty Foods pre-write orders into invoices for delivery daily)
• Help monitor customer account balances are current prior to releasing orders, and maintain active communication between customers and our team to avoid delays in deliveries or ship outs.
• Review outstanding sales orders to ensure orders are not missed.
• Assist with walk- ins, such as prepare orders for pickups, post invoices and take payments
• Assist with processing the online shopify orders
• Assist fellow employees with requests for information and any general questions they may have in regards to the day to day operations.
• Contribute to company policies and procedures, as well as help maintaining operations.
• Help coverage other departments with administrative supports when required.
• Support CFO with administrative tasks associated with head office requirements
• Work with Customer Service team to provide customer information as requested
• To help streamline communication efforts with customers as needed

Requirements/Education and other requirements

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
• At least 1 year of experience in related position
• Valid driver’s license
• Up-to-date COVID vaccination
• Language: English mandatory

How to Apply

Interested candidates should send a cover letter and resume to sales@oughtred.com

Job Categories: Administrative. Job Types: Full-Time. Job expires in 59 days.

No views yet

Apply for this Job